Returns

We make our shoes bespoke and do everything we can to make them perfect for you. We would normally do everything we can to adjust them first - whether thats stretching or adjustments to the depth/length. In some rare cases we have to completely remake them. If you are not happy with your bespoke finished shoes or Shandals® we will refund you half of the cost to cover labour/materials.

Please note - if you do return them they must come back in the same unworn condition within 10 days of you receiving them. 

If you order a stock pair off the website shop you will get a full refund minus the postage.