How to order 

 

Visit my shop for a fitting :

If you would like to visit my shop in Machynlleth, Wales, UK, simply make an appointment or give me a call.

It is always nice to meet and measure you myself and it gives you the chance to see different styles and look at all the array of colours I have. Nevertheless it is useful if you can tell me your size or send me your foot measurements beforehand so that I can get an idea of your requirements and make sure I have the right sizes in stock as I often have sent them out for fittings.

Once we have agreed on any adjustments after the first fitting, you choose your colours, then I will make your shoes and post them to you or you can pick them up. 


Order Via Post :

Postage Rates

All Items are delivered using Royal Mail Special Delivery which is fully insured and guaranteed by next working day. 

Postage costs per item - All Mens/Womens Shoes/Shandals to:

United Kingdom - £15.00

Europe + World - £25.00 Tracked and Insured

Long Boots :

United Kingdom - £15.00

Europe + World - Tracked and Insured £25.00

PLEASE NOTE: 
Some Special Orders (eg. those that involve more than 1 fitting by post) may involve extra postal costs - this cost will be advised to you beforehand. 

We do not refund postage or pay postage costs for returned items, fittings and repairs. 
If returning an item, we cannot be responsible for any parcels which fail to reach us so please obtain a certificate of posting as proof of postage.


How to order via post:

1. Send me your measurements and a £50 deposit so that I can send you a pair of shoes or Shandals for a fitting (the deposit secures my shoes and your place in line). I accept PayPal, Cheques or Bank transfer. 

2. I will send you a pair of my shoes or Shandals from stock for a fitting along with colour swatches of your choice. This gives you the chance to try them on before you commit to ordering a pair. If you want to go ahead with an order, we talk on the phone/email about what adjustments you need while you are wearing them,such as a deeper toe box, adjustments to the length, quarters and lasts.If you decide the shoes are not for you then simply send them back and I will return your £50 deposit back minus the postage cost. 

3. You will then need to choose your leather and colours so I can make your shoes which can take anything between 3-12 weeks depending on the requirements and my waiting list at the time.  My aim is to get the perfect fit for your feet and made to measure shoes can sometimes take several fittings before getting the right one. In some cases it is necessary to make a prototype pair of shoes or Shandals to get the perfect fit, in other cases it will be necessary to obtain a pair of individual lasts made especially to your feet (lasts are the wooden feet models shoes are made around)

4. I send you your finished shoes and check there is no further stretching/adjustments needed.